Policies
Payment Policy
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All customers must have a credit card, or bank account on file. Payments will be taken out automatically on the first of each month, or the last business day before.
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If you would like to pay with cash or check, you may do so but payment must be in before the 1st of the month, or the last business day before.
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If you sign up after the 1st but before the 15th your first payment will be run on the 15th or the last business day before.
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There is a $25 late fee applied to all payments not made by the 8th of each month.
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There is a $10 fee for any charge that does not go through.
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There is a return check fee of $35.
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You are responsible for collection of any delinquent payments including, but not limited to collection/attorney fees/court costs.
Make Up Class Policy
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All make-up classes must be done while the child is still enrolled in classes. Once the child drops from class, all make-up will expire.
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Make-up classes must be scheduled in advance through your Parent Portal, or through the office.
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In the event the gym has to close due to inclement weather, or other unforeseen circumstances, we will offer make-up classes to those it impacts.
Drop Policy
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To drop a class you must email office@monadnockgymnastics.com to let us know that your child is dropping. We ask that you also include why he/ she may be dropping. We always appreciate feedback. You cannot officially drop a class without sending this email.
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Dropping a class must be done by the 25th of the month in order to not be billed for the following month. If you have not emailed the office before the 1st of the month, you will still be charged for class.
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Once your child drops from class, they will not be able to attend make-up classes for past missed classes.